FAQ
Most frequent questions and answers
What is the GS1 Digital Link?
A GS1 Digital Link turns a standard product barcode or QR code into a universal, web-enabled URL, connecting physical products to digital experiences like videos, product info, loyalty programs, and more.
What makes a QR code customizable?
Brands can add contrasted, branded colors, choose different design features, and upload custom logos, maintaining brand consistency and identity across packaging and marketing channels.
How can QR codes improve post-purchase engagement?
By linking to unboxing videos, tutorials, warranty registration, loyalty programs, email capture, or subscription offers, QR codes turn packaging into an interactive touchpoint that drives repeat sales and customer loyalty.
Can I update content after printing the QR code?
Yes, all dynamic QR codes can be edited on the backend, making it the perfect solution to GS1 Digital Link information that is updated in real-time.
Can QR codes integrate with CRM, email, and loyalty systems?
Absolutely. Scans can trigger automated workflows in your CRM, capture emails, enroll customers in loyalty programs, or feed data into marketing automation systems, all while tracking engagement per product or batch.
What is the ROI for using QR codes on packaging?
Brands benefit from higher customer engagement, improved customer data, loyalty growth, repeat purchases, and operational efficiencies like easier recalls or product feedback, turning packaging into a measurable growth channel, not just physical product protection.